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What do I need for OEM price quotation?
We need the following information:
1) Quantity
2) Size Chart
3) Sample or Artwork
4) Fabric
5) Customization
If you have any other specific needs, please list them in your inquiry/email too.
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When can I get the quotation?
We usually quote within 24 hours after receiving your inquiry. For urgent requests, please call us.
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What is your minimum order quantity (MOQ)?
Depending on the design, our usual MOQ is 2,000.
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What kinds of fabric do you use?
We use all kinds of fabrics, including the usual cotton, nylon, spandex, and polyester. We also have bamboo fiber and merino wool products.
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What can you customize?
We can customize the color, size, labeling, packaging, etc according to your requirements.
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Do your support functional designs?
Yes, we provide anti-bacterial, anti-static, quick dry, and other functional designs.
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Can I see the samples?
After you send us your designs, we will make sample and send them back to you.
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Do you have designs or patterns for us to choose from?
Some of the products on our page are patented. Please tell us the designs you are interested in and we will return to you.
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What kind of payment options do you accept?
We usually use telegraphic transfer, but we also accept other methods. We can discuss with you to meet your requirment.
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How much deposit do I need to pay?
Please
send us your inquiry so we can discuss this issue with you. We usually take 30% of total payment as deposit.
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When will I receive my products after placing an order?
The sampling usually takes 7-15 days, and the production usually takes 45-60 days.
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How can I track my order?
During the production, we can keep in touch about the progress. As soon as we ship your order, we will send you the tracking number.
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Can you speed up the production?
If you have urgent needs, please contact us so we can rearrange your order.
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Will you help with customs clearance?
Yes, we will assist you in clearance.
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Do you follow local regulations?
Yes, we follow all regulations of your request, such as environmental, sustainable, and ethical regulations.
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Can I visit your factory before placing order?
Of course, you are absolutely welcome to visit our factory at any time.